Term and Conditions

Welcome to Luxury Cupware Shop! These Terms and Conditions govern your use of our website luxurycupware.com and your purchases of our premium German drinkware products. By accessing our site and making a purchase, you agree to be bound by these terms.

1. Introduction

Luxury Cupware Shop specializes in authentic German drinkware, including beer steins, mugs, glassware, and shot glasses that celebrate German heritage and craftsmanship. Our products are curated for enthusiasts who appreciate quality, tradition, and exceptional design.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Be responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Ensure you are of legal drinking age in your country to purchase our products

3. Products and Services Description

Luxury Cupware Shop offers:

• Antique Style Beer Steins
• German Beer Mugs and Glassware
• German Brewery Mugs
• German Heritage Beer Steins
• German Shot Glasses
• German Wine Glasses
• Glass Beer Mugs and Beer Glasses
• Limited Edition Beer Steins
• Oktoberfest Beer Steins
• Personalized Drinkware
• Pewter Beer Steins
• Plastic Beer Mugs
• Stoneware Beer Mugs

We make every effort to display our products as accurately as possible. However, slight variations in color or detailing may occur due to photographic lighting or your monitor settings.

4. Order and Payment Terms

Order Processing: Orders are processed within 1-2 business days after payment confirmation.

Payment Methods: We accept Visa, MasterCard, JCB, and PayPal.

Pricing: All prices are listed in US Dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

Shipping:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Delivery Areas: We ship globally except to Asia and select remote regions.

Order Acceptance: Your order represents an offer to purchase, which we accept only when we send you an order confirmation email.

5. Returns and Exchanges

We stand behind the quality of our products. Our return policy includes:

• 15-day return window from receipt of order
• Items must be unused, in original packaging with proof of purchase
• Personalized items cannot be returned unless damaged or defective
• Original shipping costs are non-refundable
• Return process requires an RMA number obtained by emailing [email protected]

For damaged or defective items, contact us immediately with your order number and photos of the damage.

6. Intellectual Property

All content on this website, including images, text, logos, and product designs, is the property of Luxury Cupware Shop or our suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

7. Limitation of Liability

Luxury Cupware Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

Our products are intended for decorative and functional use by adults of legal drinking age. We are not responsible for misuse of our products or for any local regulations regarding alcohol consumption.

8. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Arkansas, USA. Any disputes shall be resolved in the courts located in Fayetteville, Arkansas.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our site after changes constitutes acceptance of the modified terms.

11. Contact Information

Thank you for choosing Luxury Cupware Shop. We appreciate your trust in our products and service.

Prost!

The Luxury Cupware Shop Team