Privacy Policy

At Luxury Cupware Shop, we cherish the trust our global community of collectors, enthusiasts, and gift-givers places in us when they acquire our authentic German craftsmanship. Just as we are dedicated to providing you with the finest Antique Style Beer Steins, Pewter Beer Steins, and elegant German Glassware, we are equally committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit luxurycupware.com.

1. Information We Collect

To process your order for Limited Edition Steins or Personalized gifts and to enhance your experience, we collect information that you provide directly to us:

• Personal Identifiers: Such as your name, shipping address (including our facility at 7350 West Wedington Dr, Fayetteville, US 72704), email address, and phone number, necessary to fulfill your order and deliver it to your doorstep, globally (excluding some Asian regions and remote areas).
• Payment Information: When you make a purchase, our secure payment gateway processes transaction details via Visa, MasterCard, JCB, or PayPal. We do not store your full credit card details on our servers.
• Order Details: Information about the products you purchase, such as German Brewery Mugs or Oktoberfest Beer Steins.
• Technical Data: Such as your IP address, browser type, and device information, collected automatically through cookies and similar technologies.

2. How We Use Your Information

Your data allows us to provide the seamless and secure service synonymous with our heritage:

• To process your transactions and ship your order from our facility in Arkansas.
• To communicate with you about your order, respond to inquiries sent to [email protected], and provide customer support.
• To personalize your experience and inform you about new products, such as German Heritage Beer Steins or German Wine Glasses, that may be of interest (only with your consent where required by law).
• To improve our website, product offerings, and customer service.
• To prevent fraud and enhance the security of our checkout process.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information. We only share your data with trusted third parties under these circumstances:

• Service Providers: With companies that help us operate our business, such as payment processors (e.g., PayPal), shipping carriers, and IT service providers. They are contractually obligated to handle your data securely and only for the purposes we specify.
• Legal Obligations: If required to do so by law, such as to comply with a subpoena or similar legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email of any change in ownership or uses of your information.

4. Data Storage and Security

Your security is our paramount concern. We implement robust measures to protect your information:

• Your data is stored on secure servers, and our checkout system is encrypted using industry-standard Secure Socket Layer (SSL) technology.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
• While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We continually review and enhance our security practices to ensure your data is treated with the same care as our products.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and Portability: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct inaccurate information in your account.
• Deletion: You can request that we delete your personal data, subject to certain legal exceptions.
• Marketing Preferences: You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us understand which of our Stoneware Beer Mugs or Glass Beer Mugs are most popular.

• Essential Cookies: Required for the operation of our website, such as enabling you to add items to your cart and complete a purchase.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how they move around our site, helping us improve its functionality.
• Targeting Cookies: These record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and advertising more relevant to your interests.

You can configure your browser to refuse all or some cookies. However, if you disable cookies, some parts of our website may become inaccessible or not function properly.

7. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this page periodically.